Ignivara iQ engagement
A UK language-services company
- Situation
- The client planned to expand its AI use, including building in-house agentic tools to automate workflows and client services.
- What I did
- Discovery and workflow-by-workflow AI use mapping (tools, use cases, data flows, output review and ownership), with gaps assessed against current law, future obligations and client contract terms.
- Findings
- 28 items raised for management decision.
- Outcome
- Each item was worked through. A remediation roadmap sets out how the contractual and regulatory items will be closed, giving the client an evidence base for client and tender due-diligence questions and a governed footing for expanding AI use.